We may collect and process the following personal information:

• Identity Information: Your name and business name.
• Contact Information: Email address, telephone number, and postal address.
• Demographic Information: Postcode, preferences, and interests.
• Transaction Information: Details about payments to and from you and other details of products you have purchased from us.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Information: Information about how you use our website, products, and services.
• Marketing and Communications Information: Your preferences in receiving marketing from us and third parties and your communication preferences.

We require this information to understand your needs and provide you with better service, and for the following purposes:

• Performance of Contract: Processing your orders and managing your account.
• Internal Record Keeping: Maintaining accurate records of transactions.
• Improvement of Products and Services: Using the information to improve our offerings.
• Marketing Communications: Sending promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address you have provided.
• Customer Service: Contacting you by email, phone, or mail for market research purposes or to respond to your inquiries.
• Website Customization: Tailoring the website according to your interests.
• Legal Compliance: Complying with our legal and regulatory obligations.

We process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for us to process your data for specific purposes.
• Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing necessary for our legitimate interests (e.g., to improve our services, prevent fraud), provided that your interests and fundamental rights do not override those interests.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer's hard drive that help us analyze web traffic or let us know when you visit a particular page. You can choose to accept or decline cookies through your browser settings.

For more detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Our website may contain links to other websites of interest. However, once you leave our site via these links, please note that we do not have any control over external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. External sites are not governed by this Privacy Policy. Exercise caution and review the privacy policy applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

• Marketing Communications: If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by emailing us at info@plusautostyle.co.uk.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Under the Data Protection Act 2018 and GDPR, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data when there is no good reason for us to continue processing it.
• Restriction: Request the restriction of processing your personal data.
• Objection: Object to the processing of your personal data where we are relying on legitimate interests.
• Data Portability: Request the transfer of your personal data to you or a third party.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at info@plusautostyle.co.uk or write to us at:

Plus Automotive Solutions and Parts Ltd.
Unit 2, Factory S
White City Road
Fforestfach
Swansea, SA5 4EE
Wales, United Kingdom

We will respond to your request within one month of receipt.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and third parties who have a business need to know.

We do not transfer your personal data outside the European Economic Area (EEA). If in the future we need to transfer data outside the EEA, we will ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

If you have concerns about our use of your personal data, you can make a complaint to us at info@plusautostyle.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. The ICO’s address is:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

In order to offer you Klarna's payment methods, we may, at the checkout, pass your personal data in the form of contact and order details to Klarna. This is done so Klarna can assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna's own privacy notice, which can be found at https://www.klarna.com/uk/privacy-policy/.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and where appropriate, notified to you by email. This policy was last updated on 24.10.2024.